SMS Consent & Communication Policy
How we communicate with you via text message
Last Updated: May 27, 2026
SMS Opt-In Process
KAT Roofing Co. uses SMS text messaging to communicate with homeowners and property managers about their roofing inquiries and projects. SMS opt-in is a separate, optional choice on every form on our website — it is never required to request a quote or receive service.
Form Submission
You fill out our "Request a Quote" form at katroofingco.com/contact with your name, phone number, email, and property address.
Two Separate Consent Checkboxes
Our form presents two separate, unchecked checkboxes. The first (required) is general contact consent. The second (optional) is SMS consent. The SMS box is never pre-checked and is never bundled with the contact consent.
Required contact consent checkbox (verbatim):
"* I agree to the Privacy Policy and Terms of Service, and I consent to be contacted by KAT Roofing Co. by phone or email about my roofing inquiry."
Optional SMS opt-in checkbox (verbatim):
"(Optional) Yes, KAT Roofing Co. may also text me (SMS) about my project — quote confirmations, appointment reminders, and project updates. Approx. 2–5 messages per inquiry. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Your consent is not a condition of purchase."
Consent Recorded
Upon submission, your SMS opt-in status (true or false), the timestamp, and the IP address are recorded in our secure database as proof of consent. Only submissions where the SMS box was explicitly checked will receive text messages.
Sample Messages
Below are real examples of the kinds of SMS messages you may receive from KAT Roofing Co. Every message identifies our brand and includes opt-out instructions.
Quote confirmation
KAT Roofing Co: Hi John, thanks for your quote request for 123 Main St. A licensed estimator will reach out within one business day. Reply STOP to opt out, HELP for help.
Appointment reminder
KAT Roofing Co: Reminder — your roof inspection is scheduled for tomorrow at 10:00 AM. Call (888) 389-4168 if you need to reschedule. Reply STOP to opt out, HELP for help.
Project update
KAT Roofing Co: Your silicone coating installation is complete and passed final inspection. Warranty documents will be emailed within 24 hours. Reply STOP to opt out, HELP for help.
Types of Messages You May Receive
By opting in, you consent to receive the following types of text messages related to your roofing project:
- Confirmation of your quote request or inquiry
- Appointment scheduling and reminders
- Updates on your roofing project status
- Inspection scheduling notifications
- Follow-up communications about your service
- Important service-related announcements
We do not send marketing, promotional, advertising, or third-party messages over SMS. All messages relate directly to your inquiry or active project with KAT Roofing Co.
No Sharing of SMS Opt-In Data
We do not sell, rent, lease, or share your phone number or SMS opt-in consent with any third parties for their marketing purposes. Your SMS opt-in data — including your phone number and consent — will not be shared with or sold to third parties or affiliates for marketing or promotional purposes under any circumstances.
Age Requirement
You must be at least 18 years of age to opt in to SMS messages from KAT Roofing Co. By checking the SMS opt-in box, you confirm you are 18 or older.
Not a Condition of Purchase
Consent to receive SMS messages is not a condition of purchasing any goods or services from KAT Roofing Co. You may decline SMS and still receive a quote and full service.
Message Frequency
Message frequency varies based on your project status and communication needs. Typically, you may receive approximately 2–5 messages per roofing inquiry or active project.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Check with your carrier for details about your text messaging plan. KAT Roofing Co. is not responsible for carrier charges.
How to Opt Out
You can opt out of receiving SMS messages at any time, at no cost, using any of these methods:
Reply STOP
Reply STOP to any text message you receive from us to immediately unsubscribe from future SMS communications. You will receive a single confirmation message and no further texts.
Call Us
Call us at (888) 389-4168 and request to be removed from SMS communications.
Email Us
Send an email to info@katroofing.com with the subject "SMS Opt-Out" and include your phone number.
Need Help?
If you have questions about our SMS communications or need assistance:
- Reply HELP to any message and you'll receive our business name, contact phone, and a link to this page.
- Call: (888) 389-4168
- Email: info@katroofing.com
Your phone number and personal information are kept confidential. For complete details on how we handle your data, please review our Privacy Policy and Terms of Service.
KAT Roofing Co. — CSLB License #857967
